JustUs Agency Privacy Policy
JustUs Agency (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when using our website and services.
This Privacy Policy explains how we collect, use, and safeguard your information when you visit app.agencyjustus.com or interact with our services.
Information We Collect
We may collect the following types of information:
Personal Information
Name
Email address
Phone number
Business information
Appointment details
Communication Data
SMS/text message interactions
Voicemail communications
Call records and logs
Payment Information
Billing details processed securely through Stripe (we do not store full payment card details)
How We Collect Information
We collect information in the following ways:
When you fill out forms on our website
When you schedule appointments
When you communicate with us via SMS, phone, or voicemail
When you engage with our services directly
How We Use Information
We use your information to:
Provide and deliver our services
Schedule and manage appointments
Communicate with you regarding your inquiries or services
Send service-related updates and notifications
Improve our operations and customer experience
Process payments securely
SMS & Communications
By providing your phone number and opting in, you consent to receive SMS messages from JustUs Agency.
These messages may include:
Appointment confirmations and reminders
Service updates
Follow-ups regarding your inquiry
SMS Terms:
Message frequency may vary
Message and data rates may apply
You can opt out at any time by replying STOP
For assistance, reply HELP or contact us directly
Consent to receive SMS messages is not a condition of purchase
Important Compliance Notice:
No mobile information will be shared with third parties or affiliates for marketing/promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We do not sell, rent, or share customer opt-in data for marketing purposes under any circumstances.
Data Sharing Policy
JustUs Agency does not sell, rent, or share your personal information for marketing or promotional purposes.
We may provide limited data access only when necessary to operate our services (such as customer support or payment processing). These providers are required to protect your information and use it only for service-related purposes.
SMS consent is never shared with third parties or affiliates for marketing purposes.
Cookies & Tracking Technologies
We do not currently use cookies or tracking pixels on our website.
If this changes in the future, this Privacy Policy will be updated accordingly.
Data Security Practices
We implement appropriate technical and organizational measures to protect your information, including:
Secure data storage systems
Restricted access to sensitive information
Encrypted communication where applicable
While we take reasonable precautions, no method of transmission over the internet is 100% secure.
Data Retention
We retain your information only for as long as necessary to:
Provide services
Comply with legal obligations
Resolve disputes
Enforce agreements
When no longer needed, your data is securely deleted.
Third-Party Services
We use trusted service providers to operate our business:
GoHighLevel (GHL)
Our primary CRM and automation platform. It stores contact information, communication history, forms, and appointment data, and enables SMS, voicemail, and workflow automation.
Stripe
Used for secure payment processing. Stripe handles payment data in accordance with its own privacy and security standards.
These providers act as data processors and are only permitted to use your information to support our business operations.
Your Rights & Choices
You have the right to:
Access the personal information we hold about you
Request corrections to your information
Request deletion of your data (subject to legal obligations)
Opt out of communications at any time
To exercise these rights, contact us using the details below.
Opt-Out Instructions
You may opt out of communications at any time:
SMS: Reply STOP to unsubscribe
Support: Reply HELP for assistance
Email: Contact us at [email protected]
Children’s Information
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Information
If you have any questions about this Privacy Policy, you can contact us:
JustUs Agency
6600 Mesa Grande Ave
Phone: +1 214-833-6770
Email: [email protected]
Website: app.agencyjustus.com