JustUs Agency 

Effective Date: Jan 1st, 2026

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

JustUs Agency (“we,” “us,” or “our”) DOES NOT share customer opt-in information, including phone numbers and consent records with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential. 

1. Information We Collect

Personal Information: 

Name, email address, phone number, physical address

Payment information when you make a purchase or request a quote

Opt-in records and timestamps for all communication channels (SMS, email, etc.)

Non-Personal Information: 

IP address, browser type, device information

Website usage patterns and analytics

Cookies and similar technologies

Customer Communication: 

Records of inquiries and service requests

Appointment details and preferences

Service history and feedback

2. How We Use Your Information

We use collected data for:

providing and improving our services

processing transactions and payments

communicating with you about your inquiries, appointments, and promotions

Enhancing website functionality and user experience

Ensuring security and fraud prevention

Maintaining records of your communication preferences and consent

3. SMS Messaging & Compliance 

Text Messages Program Terms & Conditions

By opting into our SMS messaging services you agree to receive text messages related to our services, including appointment reminders, customer support, and important updates.

Opt In & Consent: 

You will only receive messages if you have explicitly opted in.

We maintain timestamped records of all opt-in actions.

We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws.

Opt-out instructions:

You can cancel SMS notifications at any time by replying “STOP”.

You will receive a final confirmation message. No further messages will be sent unless you re-opt in.

All opt-out requests are processed immediately.

Message frequency and content:

Message frequency varies based on your interactions with our business.

Messages will be directly related to the services you have requested.

We do not send promotional content without specific consent.

Help & Support: 

Reply HELP for assistance or contact us at [email protected].

Customer support is available during regular business hours.

Carrier Information: 

Standard message and data rates may apply.

Carriers are not liable for delayed or undelivered messages.

Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers.

SMS Data Protection Statement 

No mobile information will be shared with third-parties/affiliates for marketing/promotional purposes. Information sharing with subcontractors for support services, such as customer service, is permitted. All other use case categories exclude text messaging, originator, opt-in, data, and consent. This information will not be shared with any third parties. We implement strict data protection measures to safeguard your SMS opt-in information and consent records.

4. Information Sharing & Disclosure

We do not sell, rent, or trade personal information. We may share information with: 

Services Providers:

Third-party vendors who assist in our operations (example: payment processing, appointment scheduling).

SMS aggregators and providers solely for the purpose of delivering messages you've consented to receive.

All service providers are contractually obligated to maintain maximum confidentiality, and security.

Legal compliance:

If required by law, legal process, or to protect our rights.

In response to valid law enforcement requests or court orders.

Business transfers:

In case of mergers, acquisitions, or sale of assets.

In such cases your data remains protected under the terms of this policy.

All the above categories exclude text messaging originator, opt-in, data, and consent. This information will not be shared with any third parties, excluding aggregators and providers of the text message services.

5. Data Security

We implement and maintain reasonable security measures to protect your personal information:

Encryption of sensitive data in transit and at rest

Secure access controls and authentication mechanisms

Regular security assessments and updates

Employee training on data protection

Breach notification protocols in accordance with applicable laws

Secure backup systems and disaster recovery procedures

Despite these measures no method of transmission over the internet or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your personal information but cannot guarantee absolute security. 

6. Cookies & Tracking Technologies 

We do not currently use cookies or tracking pixels on our website. If this changes in the future, this Privacy Policy will be updated accordingly.

7. Third-Party Services

We use trusted service providers to operate our business:

GoHighLevel (GHL)

Our primary CRM and automation platform. It stores contact information, communication history, forms, and appointment data, and enables SMS, voicemail, and workflow automation.

Stripe

Used for secure payment processing. Stripe handles payment data in accordance with its own privacy and security standards.

These providers act as data processors and are only permitted to use your information to support our business operations.

8. Your Rights & Choices 

You have the right to:

Access the personal information we hold about you.

Request corrections to your information.

Request deletion of your data (subject to legal obligations).

Opt out of communications at any time.

To exercise these rights contact us using the details below.

9. Changes To This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

For any questions regarding this Privacy Policy, please contact us at: 

JustUs Agency

Phone: (915) 706 9194

Email: [email protected]

Website: app.agencyjustus.com

By using our website and services you consent to these Terms of Service.